Privacy Policy

We are pleased that you are visiting our website! Data protection is a matter of trust and your trust is important to us.

The protection of personal data is particularly important to us. We would therefore like to take this opportunity to inform you which of your personal data we collect when you visit our website, for what purposes it is used and to whom we may make it available.

We declare our compliance with the statutory provisions on data protection and data security. In particular, data is used exclusively for the purposes specified below and measures are taken to guarantee data security by ensuring that data is used properly and is not made accessible to unauthorised persons. Clients, service providers and their employees are obliged to maintain the confidentiality and secrecy of the data disclosed by us, unless there is a legally permissible reason for transferring or disclosing the data entrusted or made accessible.

This privacy policy applies to the controller’s website which can be accessed under the domain https://eitmanufacturing-east.eu/ and the various subdomains (hereinafter referred to as ‘our websites’). We reserve the right to adapt the data protection declaration with effect for the future, in particular in the event of further development of the website, the use of new technologies or changes to the legal basis or the corresponding case law.

You can print or save the privacy policy by using the usual functionality of your browser. We recommend that you enclose a printout of the privacy policy with your documents.

 

1. Name and address of the Controller
The controller persuant to Art 4(7) of the EU General Data Protection Regulation (GDPR) is:
EIT Manufacturing East GmbH
Christine-Touaillon-Straße 11/29
1220 Vienna
Phone: +43 660 43 660 60
E-Mail: east@eitmanufacturing.eu

2. Name and address of the data protection officer
The data protection officer of the controller is:
DI Kurt Berthold
c/o clever data gmbh
Danhausergasse 9 / Top 3
A-1040 Vienna
Phone: +43 (0)664 / 61415-23
E-Mail: datenschutz@cleverdata.at
Internet: https://www.cleverdata.at/

3. General information on data processing
3.1. Scope of the processing of personal data
Personal data is any information relating to an identified or identifiable natural person. We collect and use our users’ personal data only to the extent necessary to provide a functional website and to display and present our content and services. The collection and use of our users’ personal data only takes place with the user’s consent. An exception applies in cases where it is not possible to obtain prior consent and the processing of the data is permitted by law.

3.2. Legal basis for the collection and processing of your personal data

  • Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis for the processing of personal data.
  • When processing personal data that is necessary for the fulfilment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
  • Insofar as the processing of personal data is necessary to fulfil a legal obligation to which the controller is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
  • In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
  • If the processing is necessary to safeguard a legitimate interest of the controller or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

3.3. Data erasure and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be deleted or blocked if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

4. Provision of the website and creation of log files
When you access and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

  • page views
  • sessions
  • number of visitors
  • bounce rate
  • device type (desktop, laptop, mobile)

The data is also stored in the log files of our system. This does not affect the user’s IP addresses or other data that allows the data to be assigned to a user. This data is not stored together with other personal data of the user.

4.1. Legal basis for the processing of personal data
Art. 6 para. 1 lit. f GDPR serves as the legal basis for the abovementioned data processing. The processing of the abovementioned data is necessary for the provision of a website and thus serves to safeguard a legitimate interest of our company.

4.2. Storage duration
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

5. Use of Cookies
Our website uses cookies. Cookies are small text files that are stored locally in the cache of the browser used. When a user accesses our website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies do not become part of the PC system, cannot execute programmes and cannot contain viruses.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. The use of cookies may be technically necessary or for other purposes.
Various cookies are used on our websites, the type and function of which differ.
Further information on the cookies used can be found at https://eitmanufacturing-east.eu/cookie-policy-eu/.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

6. Contact form and Community form
6.1. Scope of the processing of personal data
Contact forms and community forms are available on our website which can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. The following data may be collected via the contact forms:

  • Title
  • First Name
  • Last Name
  • Email

The following data may be collected via the community forms:

  • First Name
  • Last Name
  • Email
  • Role
  • Country
  • Interest in specific Communities

This information is provided on a voluntary basis and is initiated by you. If the data you provide is information for contacting us, we will use these channels to contact you in accordance with your request. Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.

6.2. Purpose of data processing
The purpose of data processing is to provide the option of contacting us via the contact form.

6.3. Storage duration
The data will be deleted as soon as the purpose of the processing has been achieved and provided that there is no other statutory retention period to the contrary. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified. In this context, the data will not be passed on to third parties without your consent.

6.4. Legal basis for the processing of personal data
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.
The legal basis for the processing of data transmitted within sending an e-mail is Art. 6 para. 1 lit. f GDPR.
If the e-mail contact is aimed at the conclusion of a contract, the legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

7. E-Mail-Contact
7.1. Scope of the processing of personal data
You can also contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. The data will only be used to process your request or for the purpose of contacting you.

7.2. Purpose of data processing
The purpose of data processing is to provide the option of contacting us via contact form or e-mail.

7.3. Storage duration
The data will be deleted as soon as the purpose of the processing has been achieved and provided that there is no other statutory retention period to the contrary. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified. In this context, the data will not be passed on to third parties without your consent.

7.4. Legal basis for the processing of personal data
The legal basis for the processing of data transmitted within sending an email is Art. 6 para. 1 lit. f GDPR.
If the e-mail contact is aimed at the conclusion of a contract, the legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

8. Registering on our website
On our website, we offer users the opportunity to register free of charge by providing personal data. The data is entered into an input mask and transmitted to us and stored.
The data is not passed on to third parties.

8.1. Scope of the processing of personal data
The following data is collected during the registration process:

  • Language
  • Salutation
  • Title
  • Surname
  • First name
  • Date of birth
  • E-mail address
  • Telephone number
  • Your address Kommentiert [KB2]: Bitte prüfen und ggf. anpassen.

The following data is also stored at the time of registration:

  • The IP address of the user
  • Date and time of registration

 

8.2. Purpose of data processing
User registration is required for the provision of certain content and services on our website. These contents and services are linked to registration. It is therefore necessary to identify the user in order to provide these contents and services.

8.3. Storage duration
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. This is the case for the data collected during the registration process if the registration on our website is cancelled or amended.

8.4. Legal basis for the processing of personal data
As part of the registration process, the user’s consent to the processing of this data is obtained. The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

8.5. Withdrawal of consent
As a user, you have the option of cancelling your registration at any time. You can have the data stored about you amended at any time. You have the right to withdraw your consent at any time. The legality of the data processing carried out up to the time of cancellation is not affected by the cancellation.

9. Use of web analysis tools
In order to make our website as pleasant and convenient as possible for you as a user, we occasionally use the services of external service providers. In the following, you have the opportunity to find out about the use and utilisation of the services and functions used so that you can also exercise your rights with the service providers if necessary.
If you have given your consent in the cookie banner, our website uses functions of web analysis services. Cookies are used for this purpose, which make it possible to analyse the usability of the website by its users. The information generated in this way is transferred to the provider’s server and stored there.
The use of statistics and marketing cookies requires your consent in accordance with Art. 6 para. 1 lit. a GDPR. When you visit our website for the first time, a cookie banner opens where you can give your express consent to the use of statistics and marketing cookies.

9.1. Web analysis tool Burst Statistics
9.1.1. Scope of the processing of personal data
This website uses ‘Burst Statistics’, a WordPress statistics plugin for the statistical analysis of page views, visitors, referrals, search terms, etc. Burst Statistics uses cookies that enable your use of the website to be analysed.
Burst Statistics is a data protection-friendly statistics tool for analysing visitor behaviour. For this purpose, we collect anonymised data on this website, which is stored locally without sharing it with others. We cannot use this data to establish any connection to your person.
Specifically, the following data is collected:

  • Analysis of page views
  • Number of sessions and the average duration per session
  • Number of visitors
  • Bounce rate
  • Device type (desktop, laptop, mobile)

The provider of Burst Statistics is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands. The privacy policy of Burst Statistics is available at https://burst-statistics.com/legal/privacy-statement-eu/.

9.1.2. Purpose of data processing
By processing the personal data of our users, we are able to create an analysis of the surfing behaviour of our users. We use the analyses created by Burst Statistics to compile reports on website activity so that we can constantly improve our website and adapt it to the needs of our users.

9.1.3. Storage duration
The data retention period in Burst Statistics is set to 12 months. The cookies set are valid for up to 13 months.

9.1.4. Legal basis for the processing of personal data
The legal basis for the use of cookies is your express consent in accordance with Art. 6 para. 1 lit a GDPR. You can withdraw this consent for the future at any time by deactivating cookies in your browser settings.

10. Webshop
We use a web shop solution for the sale of articles on the website. Our company uses a web shop solution for the sale of articles on the website, which is provided by WooCommerce (https://woocommerce.com/). The privacy policy of WooCommerce is available at https://automattic.com/privacy/.

10.1. Umfang der Verarbeitung personenbezogener Daten
We process our customers’ data to enable the purchase and provision of our products and goods as well as the associated services (payment and delivery). If necessary for the fulfilment and processing of an order, we use external service providers (in particular postal, forwarding and shipping companies). We use the services of banks and payment service providers to process payment transactions. For the purpose of simplifying the shopping process and for subsequent contract processing, the web shop operator may use cookies to store the IP data of the connection owner, as well as the name, address and credit card number of the buyer. The data provided by you is required to fulfil the contract or to carry out pre-contractual measures; no legally binding contract can be concluded without this data. Data is not transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by the municipality to deliver the goods and, if necessary, to tax consultants to fulfil tax obligations. If the purchase process is cancelled, the data stored by us will be deleted.
The following categories of data are processed by us in this context:

  • Inventory data (e.g., names, addresses).
  • Contact data (e.g., e-mail, telephone numbers).
  • Content data (e.g., text entries).
  • Contract data (e.g., subject matter of the contract, term, customer category).
  • Payment data (e.g., bank details, payment history).

10.2. Speicherdauer
If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law. The data “name”, “address”, “purchased goods” and “date of purchase” are also stored until the expiry of product liability.

10.3. Rechtsgrundlage der Verarbeitung personenbezogener Daten
Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit b (necessary for contract fulfilment) GDPR.

11. Use of Plugins
Our websites contain plugins. Please note that EIT Manufacturing East GmbH has no influence on whether and to what extent the respective service providers collect personal data. We are not aware of the scope, purpose and storage periods of the respective data collection. However, we would like to point out that it must be assumed that at least the IP address and device-related information is used and collected via plugins. It is also possible that the respective service providers use cookies.
When using the plugins, personal data may be transferred to countries outside the EU/EEA, in particular to the USA.
For the scope and purpose of data collection by the respective service and the further processing and use of your data there, please refer to the data protection information directly from the website of the respective service. There you will also find further information about your corresponding rights and suitable setting options to protect your privacy. The plugins used are listed below.
The legal basis for the integration of plugins and the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of the processing up to the time of withdrawal.

11.1. Use of LMS LearnDash Plugins
We use plug-ins on our website from the platform “LMS LearnDash”, a service operated – represented by Liquid Web, LLC, 2703 Ena Drive, Lansing, MI 48917, USA; hereinafter referred to as ‘LMS LearnDash’).
When you visit the website, LMS LearnDash receives the information that you have accessed the corresponding subpage of our website. Access data is also transmitted. This occurs regardless of whether LMS LearnDash provides a user account through which you are logged in or whether no user account exists.
Further information on the handling of user data can be found at https://www.learndash.com/privacy-policy/.

11.1.1. Two-click solution
In order to increase the protection of your data when you visit our website, plugins from the provider LMS LearnDash are initially integrated into the website using a so-called ‘2-click solution’. This integration ensures that no connection to the provider’s servers is established when a page of our website containing such plugins is accessed.

12. Rights of the subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you are entitled to the rights listed below vis-à-vis the controller.

  • Right of access (Art. 15 GDPR);
  • Right to rectification (Art. 16 GDPR);
  • Right to erasure (Art. 17 GDPR);
  • Right to restriction of processing (Art. 18 GDPR);
  • Right to data portability (Art. 20 GDPR);
  • Right to object (Art. 21 GDPR).

If you receive our newsletter, you have the right to withdraw your consent to receive it without affecting the lawfulness of processing based on consent before its withdrawal.

12.1. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility
of a judicial remedy pursuant to Art. 78 GDPR.
If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the competent supervisory authority.
In Austria, this is the Data Protection Authority, Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, e-mail: dsb@dsb.gv.at, website: https://www.dsb.gv.at/.

13. Hyperlinks to other websites
On our websites we use so-called hyperlinks to the websites of other providers. When these hyperlinks are activated, you are forwarded directly from one of our websites to
the website(s) of other providers. You can recognise this by the change of URL, among other things. We cannot accept any responsibility for the confidential handling of your data on the websites of third parties, as we have no influence on whether these companies comply with data protection regulations. Please refer directly to these websites for information on how these companies handle your personal data.

14. Data security
We are committed to protecting your privacy and treating your personal data confidentially. In order to prevent manipulation, loss or misuse of your data stored by us, we take extensive technical and organisational security precautions, which are regularly reviewed and adapted to technological progress.
However, we would like to point out that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions outside our area of responsibility.
In particular, unencrypted data – e.g., when sent by e-mail – can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him/her against misuse through encryption or in any other way.

15. Privacy Policy Update
Due to the further development of our apps and services, websites, newsletters and the content and services we offer, it may become necessary to amend this privacy policy. We reserve the right to amend the privacy policy at any time with effect for the future. The current version is available at https://www.eitmanufacturing.eu/privacy-
policy-2/. We recommend that you read the current privacy policy again from time to time.

6th of August, 2024